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Customer Service / Tech Support Jobs - Pune - Source Solutions Inc

Customer Care Executive
Source Solutions Inc
Customer Service / Tech Support Jobs - Pune - Source Solutions Inc
Last Date 16 Dec 2016

Source Solutions Inc - Job Details

Date of posting: 17 Oct 16
Position: Voice process - Customer Service Executive
Shift: Day Shift (9hrs shift) 
Working Days: 5 Days a week
Location: Koregaon Park PuneIndustry: Corporate- MNC (No BPO) 
Skill sets: Good English verbal communication skills. 
We are looking out for Professional into Semi Voice - Customer Service role. 

Job Description:
1. Responds to shipping related customer calls (bookings, quotations, supply requests, package status). Clarifies the Customer's requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. 
2. Provides general advice and information to external customers regarding specific aspects of services, shipping solutions & requirements. 
3. Resolves defined types of customer shipping queries received via inbound calls or electronic media, documenting all relevant points. Transfers complex and/or high impact issues to appropriate areas, advising the Customer on the action to be taken and timeframe. 
4. Supports the achievement of required service levels and total customer satisfaction. A positive attitude dealing with people. Capable of working independently and having responsibility as an individual. 

Soft skills: Good organization and time management skills Good communication skills in all forms including written, oral, email, telephone and presentation Good interpersonal and relationship-management skills Team player Organizational skills 

Behaviors: Enthusiastic Willingness to learn (very important) Willingness to either lead a project or work in a team and get the job done Results-focused rather than effort-focused Possess drive, motivation and acute attention to detail.
Thanks & Regards,Shamlee KadamExecutive - Client Relations & DeliveryEmail:

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3+ Years )

About Source Solutions Inc

Source Solution Inc. provides expert and innovative staffing solutions to leading global as well as Indian organizations to recruit the finest talent available across industry sectors through its strong processes and networks.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Source Solutions Inc recruiting Customer Care Executive Experienced(0 to 3+ Years) candidates candidates nearby Pune.Source Solutions Inc vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
Source Solutions Inc Company recruits a lot of Experienced(0 to 3+ Years) candidates candidates every year based on the skills Microsoft excel, Marketing. The candidates with M.Pharm, M.Com, BBA/BBM, MA, BSc, BCA, MSc, B.Pharm, B.Com, BA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Pune can apply for Customer Care Executive position in Source Solutions Inc. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Source Solutions Inc recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Source Solutions Inc and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Source Solutions Inc and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Source Solutions Inc and near your city and get a secured career.