Customer services executive Jobs in Mumbai - Gautam Enterprises

Customer services executive

Gautam Enterprises

0 Years

10000 - 30000 Monthly

Expired

Posted: 21 Feb 19

Job Description

Designation- customer Services Executive
Job Location- Thane Mumbai.

Job Description

Extremely organized and highly motivated.
Excellent verbal / written communication and presentation skills.
Strong research capability.
Ability to maintain professionalism in all customer interactions as applicable.
Ability to adhere to all company and customer processes and policies.
Strong quantitative skills.
Accomplishes organization goals by accepting ownership for accomplishing new and
Exploring opportunities to add value to job accomplishments
Excellent communication skills - English (verbal/written).
Internal team coordination over email/call.
Basic knowledge of Excel.
Handle the merchant escalations interactively
Personal Characteristics & Behaviour: Flexible to work in a challenging work environment. Result Oriented
MS Excel knowledge is a must, Resolve customer queries that a high standard of customer service is maintained.
Handling Inbound & Outbound calls Making follow-up calls and fixing appointments Handling the customer queries.
Lead Handling
Handle Telephonic inquiries
Must have Good Communication Skills.
Must be comfortable for Calling.
Handling inquiries & coordinating/following up accordingly.
Good knowledge of MS-office & basic internet.

Job Particulars

Role customer service tech support

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id569154

Job Category Tech Support , Analyst / Analytics , Logistics / Transportation

Locality Address Andheri East , Bandra West , Chandivali , Dombivali , Ghatkopar East , Kalwa , Kalyan , Kandivali East , Kandivali West , Thane, Vikhroli , Vile Parle East

State Maharashtra

Country India