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Customer Services Jobs in Hyderabad - Quantitas

Customer Services
Quantitas
Customer Services Jobs in Hyderabad - Quantitas
Last Date 26 Nov 2018

Quantitas - Job Details

Date of posting: 27 Sep 18

  • Position open = 50 nos
  • Role :- Customer Support (Inbound Domestic call center)
  • Qualification- Any Graduate
  • Language skills- Good Tamil /English, Malayalam/English & Hindi )
  • Experience: 0 - 2 Years
  • Compensation: 2.21 LPA to 2.51  LPA
  • Shifts: Rotational Shift( 24/7)
  • Location: Lakdikapul- Hyderabad
  • Cab Drop facilities ( Available)
position Summary
  • Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. 
  • Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. 
  • Specialists require an intimate knowledge of the products or services being sold, great communication skills and sales experience. 
  • The ability to cross-sell products is also essential. 
  • Demonstrated success in sales and customer service is required.
Roles and Responsibilities
  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Determines requirements by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
  • Excellent in English Communication
  • Basic Telephone Etiquettes
  • MS Office
  • Typing Skills minimum 20 WPM with 85% accuracy & Basic System Navigation Skills
  • Ability to write, read and speak English to suit business need
  • Decision Making, numerical ability & logical reasoning
  • Customer Focus and Being Attentive

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers and Experienced (0 to 2 Years )

About Quantitas

Its one of the leading HR Consultancy in India.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Quantitas recruiting Customer Services Experienced(0 to 2 Years) candidates candidates nearby Hyderabad.Quantitas vacancies for Customer Services is recruited through Written-test, Face to Face Interview etc.
Quantitas Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad can apply for Customer Services position in Quantitas. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Quantitas recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Quantitas and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Quantitas and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Quantitas and near your city and get a secured career.