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Customer Solutions Engineering Jobs in Bangalore - Engati Technologies

CW
Customer Solutions Engineering
Engati Technologies
Engati Technologies
Last Date 02 Jan 2021
This Job is Expired

Engati Technologies - Job Details

Date of posting: 02 Dec 20
About the internship
Selected intern's day-to-day responsibilities include:

1. Work with customers and partners to understand, identify the issues and provide technical assistance in the setup, integrations, and usage of the Engati platform
2. Work with the internal engineering and business development teams, to research, solve and enable customers to their full potential
3. Talk to customers through a series of actions, either via phone, email, or chat, until they've solved a technical issue
4. Document technical knowledge in the form of notes, manuals, and FAQs
5. Ensure all customer conversations are logged. Prioritize and manage several open issues at once
6. Follow up with customers and other internal teams to ensure that the
7. issues are resolved on time
8. Work with the product team to identify gaps and recommend solutions for the same
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 21st Nov'20 and 26th Dec'20

3. are available for duration of 6 months

4. have relevant skills and interests

Other requirements

1. 0-1 years of experience.

2. An engineer with immense energy and affinity to work with customers and solve

3. their critical issues. B.Tech, especially in Computer Science, Computer or Electrical

4. Engineering or related fields, is highly desired.

5. Experience in software development technologies. Familiarity with web technologies & amp; scripting languages (HTML , NodeJS, Python in particular) is a strong plus.

6. Ability to reason, think and identify problems and work with teams to design,

7. estimate & deliver a solution for the same.

8. Excellent communication skills (both verbal and writing) to converse with customers

9. and the ability to capture knowledge into documentation & reference materials.

10. A persistent learner with the ability to constantly learn and grow with the team.

Perks
  • Certificate
  • Flexible work hours
  • Informal dress code
  • 5 days a week
  • Free snacks & beverages
  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 5 to 6 Lac/annum

    Number of openings-1
    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Job Category : Core Technical
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Engati Technologies

    Engati is one of the best chatbot platforms, to build bots in minutes without programming. It is unique in its range of feature sets including smart usage of AI/NLP capabilities as well as support for 14 channels where it can be deployed, including web, Facebook, WhatsApp, Twitter, Telegram, and others. It is a fast-growing platform with thousands of bots deployed across geographies for a variety of small to large enterprise customers. It is regularly recognized amongst the leading global chatbot platforms.
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    Engati Technologies recruiting Customer Solutions Engineering candidates nearby Bangalore.Engati Technologies vacancies for Customer Solutions Engineering is recruited through Written-test, Face to Face Interview etc.
    Engati Technologies Company recruits a lot of candidates every year based on the skills . The candidates with BE/B.Tech are selected to full fill the vacancies in Engineer (Core, Non-IT) job field. The candidates nearby Bangalore can apply for Customer Solutions Engineering position in Engati Technologies. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Engati Technologies recruitment, candidates are mostly chosen for the department of Engineer (Core, Non-IT) . To learn more about the current jobs and other details, it is better to go through official site of Engati Technologies and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Engati Technologies and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Engati Technologies and near your city and get a secured career.