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Customer Success Analyst Jobs in Mumbai - RippleHire

Customer Success Analyst

RippleHire
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 11 Aug 17

Job Description

What will you be doing?

  • You will be responsible for ensuring that the customer needs are met. 
  • Analyze the recruitment process of the customer and provide solutions through the product. Manage requirements, plan and monitor requests from the customer through the implementation process and manage issues and queries post implementation.
  • You will be the voice of the customer and communicate it effectively to the product team. Maintain client relationships to drive their success story. 
  • Create a lasting impression with the customer, of yourself and not just the brand.

What are we looking for?

  • We are looking for somone who is naturally good with people and has excellent communication skills. 
  • As long as you have a strong urge for learning and personal growth, your degree/academics/age/experience etc. does not matter. 
  • If you are highly driven and share an equal love for software products/technology, do apply.

Job Perks:

  • You will be given a competitive compensation
  • Challenging work that will help build the right foundations for a career ahead.
  • Mentorship and guidance from experienced group of people who have shaped several hundred careers till date.
  • We love having fun at work. We all love what we do and do what we love.
  • What you eat, how you look and what you wear doesn’t matter. We all have worked at large MNCs to know that micro management and dress codes have no connection with productivity. We do encourage eating at right times and working out though.
  • Make many mistakes so you can learn often and learn quickly
  • We are building an ego resistant flat organization. We love opinions and believe ideas have no connection with a person’s age or experience.

Job Particulars

Role others
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id332177
Job Category MBA , Others
Locality Address
Country India

About Company

RippleHire is an award winning leading gamified employee referral platform in the world made right in India. We are leveraging our global experience in Social, Gamification, Business and Technology to deliver a fun, engaging and rewarding experience.
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