Customer Success Associate/Key Account Management Jobs in Bangalore

Customer Success Associate/Key Account Management

Simplotel

0 to 3+ Years

Not disclosed

Expired

Posted: 14 Nov 19

Job Description

Customer Success Associate/Key Account Management

Responsibilities:

Drive renewals and upsells for Simplotel.
Be in touch with our customers, analyse opportunities for improvement, and convince the customers to adopt such suggestions.
Build and maintain strong long-lasting relationships.
Understand various analytics of our customers and craft and implement strategies to grow it.
Deliver metrics and analysis to customers to ensure that they understand the value of our platform
Run Google Ad Campaigns and come up with SEO strategies for our customers.
Manage schedule and prioritize well, in order to meet deadlines

Skills required

0 – 5 years of Account Management or other customer facing experience.
Graduate degree in Engineering, Business or Hotel Management. MBA a plus.
Excellent written and verbal communication skills. Ability to convince internal stakeholders and customers.
Strong analytics skills and good knowledge of Excel.
Ability to work in cross functional teams.
Experience in delivering client-focused solutions based on customer needs
Excellent listening, negotiation and presentation skills
Ability to prioritize among competing tasks
Keen attention to detail and adherence to deadlines.
Knowledge of e-commerce, Web analytics & SEO is a plus.

Job Particulars

Role others

Education Any Post Graduate, Any Graduate

Who can apply Freshers and Experienced (0 to 3+ Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id752602

Job Category Others

Locality Address

State Karnataka

Country India

About Company

Simplotel is a Bangalore based SaaS start-up helping over 2,000 hotels across the globe grow their business. The name Simplotel comes from the combination of Simple and Hotel – our mission is to Simplify the life of hoteliers through technology. Our customers are hotels of various sizes. Simplotel was founded in Oct 2013 and is funded by MakeMyTrip.

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