Customer Success Champions Jobs in Pune - Celoxis Technologies Pvt. Ltd.
Job Description
Use your communication skills and problem-solving ability to delight thousands of our users from all over the globe. You will work with our co-founders and product specialists in making our product a key component of our customers' business.
Typical Week- You'll answer challenging product queries of highly qualified customers from all around the world over chat, email, and phone.
- You'll engage in remote web sessions to troubleshoot technical issues at customers' end.
- You'll collaborate with product specialists to find creative solutions to customer business problems.
- You'll follow-up with customers to ensure their issues have been resolved to their satisfaction.
- You'll test the product and report malfunctions.
- You'll absorb pressure and keep calm ☺
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Ability to communicate fluently in English.
- Excellent comprehension skills with the ability to read between the lines.
- Adaptability to work in shifts.
- A positive attitude and empathy.
- Meticulous, systematic and attention to detail.
- Extrasensory perception (ESP) to read customer minds is a plus ☺
Job Particulars
Role others
Who can apply Freshers and Experienced (0 to 1.5 Years )
Hiring Process Written-test, Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id746741
Job Category MBA , Diploma , BSc/BCA/BBM
Locality Address
State Maharashtra
Country India
About Company
Celoxis Technologies is world's leading project management software product company. We are one of the first Indian SaaS companies, founded in 2001, and headquartered in the western city of Pune. Celoxis is rated among the best 3 project management software tools in the world and is deployed by more than 2,000 customers, globally, spanning various industry verticals.To know more please visit our website site or careers page.
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