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Customer Success Executive Jobs in Bangalore - Slicer Solutions Pvt Ltd

Customer Success Executive
Slicer Solutions Pvt Ltd
Customer Success Executive Jobs in Bangalore - Slicer Solutions Pvt Ltd
Last Date 25 Mar 2019

Slicer Solutions Pvt Ltd - Job Details

Date of posting: 24 Jan 19

  • The SLICeR Customer Success team helps customers successfully adopt and leverage SLICeR products and services. Customer Success contributes significantly to the SLICeR Sales performance objectives. Reporting to the head of Customer Success, you will work closely with other SLICeR teams, such as Sales, Operations, Marketing and Product, to ensure customers are completely satisfied and that sales targets with existing customers are achieved.
Responsibilities:
  • On-­‐boarding customers and supporting the use of SLICeR products at launch of the customer’s project 
  • Ensuring customers achieve their adoption and success targets 
  • Creating and managing a custom success plan for each customer 
  • Conducting ongoing training sessions and periodic health checks 
  • Provide regular status reports to stakeholders on progress against established goals and manage account escalations 
  • Supporting account executives to successfully win new users within the customer’s organisation 
  • Ensuring customers are renewing and expanding our relationship annually 
  • Communicating across SLICeR teams, key customer feedback and data points.
  • Ensuring optimum account performance and smooth business processes 
  • Skills and Experience:
  • Implementing new and improved business processes for managing and expanding customer accounts 
  • Managing relationships and networking across manydifferent functions in a fast-­‐moving business environment 
  • Developing and implementing an effective strategic account plan through collaboration with other team members 
  • Proactive and ability to anticipate customer needs and requirements 
  • Enterprise sales experience is an advantage, accomplishing sales targets is of key importance to the role 
  • Effective professional discipline, organization, management and communication 
  • Understanding the SaaS business model and have experience delivering SaaS solutions to enterprise customers
Challenges:
  • Sustained engagement with high-­‐performance customers 
  • Ensuring smooth on-­‐boarding of hundreds of new users at a time 
  • Addressing the professional development needs of diverse workforces, across multiple disciplines within a retail and lifestyle business

Job Summary

Job Type : Full Time
Job Category : Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Slicer Solutions Pvt Ltd

Slicer’s mission is to transform analytics in the fashion and apparel industry. Slicer’s breakthrough platforms and analytics products, help organizations generate relevant insight faster and better, businesses monitor their performances dynamically, improve quality of decisions and formulate their strategic path. Slicer is headquartered in Singapore with a development/service centre in Bangalore.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Customer Champions
Any Post Graduate, Any Graduate, Any Non Graduate
Customer Care Executive
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Customer Care Executive
B.Com, BA, BBA/BBM, BE/B.Tech, BEd...
English Speaking
Customer Support
Diploma, B.Com, B.Pharm, BBA/BBM, BCA...
English Speaking

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Slicer Solutions Pvt Ltd recruiting Customer Success Executive candidates nearby Bangalore.Slicer Solutions Pvt Ltd vacancies for Customer Success Executive is recruited through Written-test, Face to Face Interview etc.
Slicer Solutions Pvt Ltd Company recruits a lot of candidates every year based on the skills English Speaking. The candidates with BE/B.Tech, BSc, BCA, MCA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Success Executive position in Slicer Solutions Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Slicer Solutions Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Slicer Solutions Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Slicer Solutions Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Slicer Solutions Pvt Ltd and near your city and get a secured career.