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Customer Success Executive Jobs in Hyderabad - Drucare Pvt Ltd

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Customer Success Executive

Drucare Pvt Ltd
Expired

Posted: 03 Oct 18

Job Description

Your job:
  • A Customer Success Executive must be web-savvy and have both strong sales and client service skills. 
  • This is a critical role that interacts directly with our high-need, specialised clients by phone and e-mail. 
  • The ideal candidate for this role is a self-starter who can work well under pressure and balance competing priorities in a fun, results-oriented work environment. 
  • If you have a passion for delivering measurable results and sales with a service approach, we want to hear from you. 
  • Be a part of one of the fastest growing Domain in the industry. Drucare offers a competitive salary, Incentives, and a full range of benefits. 
Responsibilities:
  • Analyze and respond to inbound inquiries from potential clients via phone and email 
  • Proactively engage prospective clients via phone as a product expert 
  • Conduct live product demonstrations over the phone 
  • Assist with account setup for both new and existing clients 
  • Identify and analyze opportunity within current and prospective client base Assist and train the existing clients is using the DrucareONE platform
About you: Requirements:
  • Bachelor's degree required 
  • 1+ years of business-to-business experience preferred 
  • Exceptional written, verbal and phone skills required 
  • Ability to work under pressure, multitask and prioritise responsibilities 
  • Can-do attitude with a service-oriented approach 
  • Ability to work independently as well as in a team environment 
  • Experience in sales, sales support and up-selling a plus 
  • Experience with an online Client Relationship Management (CRM) system preferred 
  • Passion to educate, service and sell Multilingual is an added advantage

Job Particulars

Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id487453
Locality Address
State Telangana
Country India

About Company

Make your mark in Healthcare IT industry.Drucare is an exciting place to work, with a clear mission to be the world’s leading Healthcare IT company in SaaS. Working here means being part of a team that works hard, fast and cleverly to keep Drucare growing at lightning speed.Drucare is a great place for people to grow, too. We’re building a team of leaders who inspire their teams, developers who write crisp clean code, designers who create beautiful interfaces, and extraordinary sales and support staff who our customers love to chat with.Drucare gives you the opportunities to do your best work and to pursue your dreams – whether that means upskilling, variety in projects or sharing your knowledge at industry events. This is a culture where collaboration, quirkiness, growth, great results and baked goods are wholeheartedly encouraged.
Drucare does, what’s it best at? Drucare is a SaaS company that is building a cloud-based Healthcare IT ecosystem encompassing end to end solution for both care providers and takers. We want care providers to succeed. We believe that it's been a long time since anyone has taken a holistic look at Healthcare IT and thought about how they could build a platform that helps care providers meet today's patients demands. Even longer since anybody's tried to make it a delightful experience. Longer still since anyone has succeeded. We're going to change that.
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