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Customer Success Jobs in Ahmedabad - SmartTask

Customer Success

SmartTask
Expired

Posted: 11 May 21

Job Description

About SmartTask
SmartTask is an online business suite that helps teams in becoming more productive. SmartTask is a single place for all your information and communication.
About the internship
Selected intern's day-to-day responsibilities include:

1. Empathize with the customer and partner closely with cross-functional teams to onboard the customer with ease
2. Put customers' needs first and coach customers to be product experts and train their teams on best practices so they become increasingly self-sufficient
3. Maintain touch points with the customer to make him feel at home and guide him to the next stage of the customer journey
4. Continually identify and develop new use cases of SmartTask that drive growth, aligning with the customer's goal
5. Proactively spot and correct issues that may affect customer satisfaction or retention
6. Stay responsible for upsells and renewals
7. Increase revenue per customer
8. Help drive customer references and case studies, produce reports and presentations to share insights with the marketing/sales team
Skill(s) required
  • Copywriting
  • Client Relationship
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 10th May'21 and 14th Jun'21

    3. are available for duration of 6 months

    4. are from Ahmedabad

    5. have relevant skills and interests

    Perks
  • Certificate
  • Letter of recommendation
  • Number of openings
    2

    Job Particulars

    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1201533
    Locality Address
    Country India

    About Company

    SmartTask
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