Customer Success Jobs in Bangalore

Customer Success

Nymble

0 Years

Not disclosed

Expired

Posted: 29 Nov 20

Job Description

About Nymble

We are building robotic kitchen assistants for solving everyday eating problems. We believe that the future of eating is 'eating at home'. We are building that future by building Julia - a robotic assistant for the kitchen. Julia sits on your kitchen top and cooks fresh food for you, at the tap of a button, tailored to your taste - all without you having to put in time and effort.

Nymble is a young gutsy consumer robotics startup based out of Bangalore solving the problem of eating fresh, good nutritive food conveniently every day. The opportunity to build a company that can so vastly impact the everyday lives of millions comes once a lifetime. Supporting and financially backing our ambitions are entrepreneurs who've done it themselves: Binny Bansal (Flipkart), Samay Kohli, and Akash Gupta (Grey Orange Robotics).

About the internship

As a customer success intern, you will be working closely with the marketing and operations team at Nymble to serve our earliest customers. Along the way, you will be applying valuable business skills to streamline operations, automate workflows, and gather business insights after talking to actual users. If you are someone who likes to be on top of things at all times, is highly organized, and enjoys getting things done, you would fit right in!

Selected intern's day-to-day responsibilities include:

1. Manage relationships with early customers on a day-to-day basis through e-mail, phone, and text
2. Gather customer insights and affect business change through your customer interactions
3. Manage relationships with vendors to enhance the experience of consumers while they use our products
4. Work with shadow marketing and operations teams to manage successful consumer trials and optimize business workflows

Skill(s) required

HTML

C Programming

Copywriting

Report Writing

English Proficiency (Spoken)

English Proficiency (Written)

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Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 23rd Sep'20 and 28th Oct'20

3. are available for duration of 3 months

4. are from Bangalore

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. You are an ideal candidate if you want to advance your career in a non-technical field and enjoy working in entrepreneurial teams and you love interacting with people and with computers in equal measure

2. Should be a process-driven, effective communicator, and appreciate a dynamic work environment

3. Should have excellent verbal and written skills

4. Should be comfortable using technology to the extent that using new tools excites you

5. Should have basic coding experience

Perks

Certificate

Letter of recommendation

Informal dress code

Number of openings