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customer success Jobs in Bangalore - PAZO

customer success
PAZO
Other Graduate
PAZO
Last Date 28 Dec 2018

PAZO - Job Details

Date of posting: 29 Oct 18
Job Description of Customer Success Associate
  • We are looking for an experienced Customer Success Associate to provide excellent customerservice and to promote this idea throughout the organization.
  •  The goal is to keep thedepartment running in an efficient and profitable manner, to increase customer satisfaction,loyalty and retention and to meet their expectations.
Job Responsibilities/Duties:
  • Delivering a comprehensive service to enquiring customers
  • Possibly delegating certain customer enquiries to specific teams
  • Visiting client sites whenever required
  • Managing a large number of incoming calls and emails
  • Managing customers’ accounts
  • Keeping a record of customer interaction and details of actions taken
  • Co-mutilating with internal teams to discuss sales targets for upsell
  • Generating daily, weekly, monthly reports for clients
  • Generating sales leads, building sustainable relationships where necessary Reporting back on results
Job Requirements:
  • Excellent verbal communication skills
  • The ability to maintain calm under pressure 
  • A thorough knowledge of the product or service the company they work for is offering
  • Efficiency and organizational skills
  • Experience in providing customer service support
  • Proficiency in English
  • Working knowledge of customer service software, databases and tools
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
Other Details:Skills - 
  • Presentation Skills, Client Relationships, Negotiation, Prospecting Skills, Creativity,Sales Planning, Independence, Motivation for Suppor
  • Qualification: Any graduation
  • Experience – 0-4 years
  • Job Location – Bangalore

Job Summary

Job Type : Full Time
Job Category : Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers

About PAZO

PAZO is a software platform which helps organizations in gaining visibility and control over the daily business operations by empowering the teams with a better reporting and communication tool. It is a fast growing B2B SaaS startup which is backed by Techstars. We are on a mission to make operations management a click away.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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PAZO recruiting customer success candidates nearby Bangalore.PAZO vacancies for customer success is recruited through Written-test, Face to Face Interview etc.
PAZO Company recruits a lot of candidates every year based on the skills BPO, Call Center, Customer Care Executive, Customer Service, English Speaking, International BPO, Telecaller. The candidates with Other Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for customer success position in PAZO. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the PAZO recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of PAZO and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of PAZO and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in PAZO and near your city and get a secured career.