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Customer Success Manager Jobs in Delhi - AISPL

Customer Success Manager

AISPL
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 27 Jun 18

Job Description

  •  As a CSM, you will own the relationship between Company and a portfolio of clients, whose solutions may include any or all of Products we cater to. ·         
  • Responsible for maintaining and building on Company’s relationship with customer, working in partnership with the Account Manager. ·         
  • Responsible to ensure that the customer is fully of Company’s offering and garner the maximum business value possible from this investment. ·         
  • Manage support issues that have fallen outside the acceptable parameters or require additional focus, the CSM will ensure and manage issue escalation & resolution via our defined support processes. ·    
  • Produce regular issue status reports and quarterly activity reports for the Leadership Team. ·     
  • CSM's have a passion for digital media and client satisfaction, they act as the relationship lead for Manager’s and new initiatives once a client is won. · 

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id441493
Locality Address
State Delhi
Country India

About Company

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