Customer Success Manager Jobs in Noida - SquadRun Solutions Private Limited

Customer Success Manager

SquadRun Solutions Private Limited

0 to 2 Years

Not disclosed

Expired

Posted: 14 Aug 19

Job Description

Customer Success Manager (0-2 years)

Location : Noida, IN

Education: Graduate in any domain (drop-outs are cool as well!)

Requirements:

At least 1+ year experience in a customer-facing role. Bonus points for past SaaS customer success experience or working with teams in the US.
Comfortable working in US business hours.
Skills:
Strong written and verbal communication with the ability to run check-in calls with Customers in the US, basic negotiation and objection handling, etc. This is critical as you will be handling Customer relationships as well as the internal team members.
High-quality email writing.
Really strong focus on details and project management, as you will be handling multiple Customer accounts.
The ability to deeply understand technical products (like SquadVoice) and their scope and limitations.
Strong problem-solving skills and finding creative solutions and workarounds when needed.
Basic data analysis and data-driven decision-making.

Compensation: Full time - 5,20,000 - 7,20,000 PA + Stock Options + Benefits (all Meals).

Job Particulars

Role others

Education Any Graduate

Who can apply Freshers and Experienced (0 to 2 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id673354

Job Category Others

Locality Address

State Uttar Pradesh

Country India

About Company

Squad combines crowd-sourcing and AI in one platform to help solve large-scale operational processes. Humans are great at solving complex tasks but perform poorly at repetitive tasks whereas ML works great with bounded repetitive problems & fails with open problems. We see ML & a distributed workforce as two key phenomenons that would drastically change how work gets done in the future.

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