Customer Success Manager Jobs - Mumbai - Mobisy Technologies Pvt Ltd
Job Description
Job Profile:
- Provide L1/L2 support for all the client requests through calls, messages and emails.
- Follow up on calls to ensure that appropriate actions were taken on customers’ requests.
- Help in analyzing the customer inquiries, service requests, complaints and identify the trends.
Desired Candidate's Profile:
- Computer and mobile savvy with moderate knowledge of MS Office tools and basic database skills.
- Awesome communication skills (Written and Verbal), local language knowledge is a plus.
- Strong interpersonal skills.
- Ability to work under pressure.
- Willingness and eagerness to work in a startup environment.
- Comfortable to take calls.
- Willing to Travel and relocate if required.
Job Particulars
Role others
Education Certificate Course (ITI), BCA, BSc, MCA, MSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id181213
Job Category BSc/BCA/BBM , Others
Locality Address
State Maharashtra
Country India
About Company
Mobisy Technologies (P) Ltd., one of the top 10 tech startups in India(as per YourStory), is a VC funded company based in Bangalore & has great credentials of breeding future entrepreneurs. Our platform - Bizom is a ‘Mobile First’ platform for retail commerce via collaboration and analytics. We are funded by Ojas Ventures, Bangalore.
In 3 years from Launched in 2012 we have already built a robust ecosystem of 130+ brands, ~10000 distributors, 40000+ field users and 10 lakh + retailers & is a leader in providing Sales Force Automation solutions in India. To know why brands such as Parle Agro (Frooti), Nivea India, Hersheys India, Jyothy Labs, Samsung, Airtel, Idea, etc. use Bizom, visit - http://bizom.in/.
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