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Customer Success Manager/Sr. Customer Success Manager Jobs in Bangalore - Milestone Inc.

Customer Success Manager/Sr. Customer Success Manager

Milestone Inc.
experience-icon 3+ Years
salary-icon Not disclosed
qualification-icon Any Graduate
Expired

Posted: 11 Nov 19

Job Description

Job Title: Customer Success Manager/Sr. Customer Success Manager
Positions: 5
Location: Bangalore, India

Required Skills/Experience :

  • 3+ years’ experience in a customer facing position preferably in a CSM role or account management role
  • Highly energetic, with a passion for helping customers achieve expected business outcomes
  • Track record in building and maintaining strong, trusting relationships with a diverse set of internal and external constituencies including decision makers and functional teams
  • Excellent organization and project management capability
  • Excellent communications skills, both written and verbal, with the ability to communicate value
  • Ability to deliver effective presentations, group facilitation and one-on-one consultation
  • Fast learner
  • Must have the ability to multitask in a dynamic, fast paced environment
  • Self-motivated, flexible and results driven
  • Excellent time management skills
  • Strong analytical and reporting skills
  • Bachelor’s degree

Preferred Knowledge, Skills, Abilities, And Background :

  • Experience handling international customers, especially US customers
  • Experience and/or domain knowledge in digital marketing highly desirable
  • Experience within hospitality industry (lodging, dining, tourism)
  • Experience in ecommerce
  • Experience in sales or account management
  • Analytical problem solver with critical thinking capability

Job Particulars

Education Any Graduate
Who can apply Experienced (3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id749240
Job Category Tech Support
Locality Address
Country India

About Company

Milestone is a leading provider of digital marketing software and services for hospitality, retail and finance. We provide a full range of solutions including website and mobile design, content creation, SEO, analytics and competitive intelligence. Our best in class technology and solutions drive revenue and ROI for clients across the globe. 
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