Customer Success Role Jobs in Mumbai - Signzy

Last Date 16 Jun 2021
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Signzy - Job Details

Date of posting: 16 Apr 21
  • Responsible for building, nurturing and maintaining relations with clients and key personnel within customer companies.
  • Conducting business reviews to ensure clients are satisfied with Signzy products and services.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Generate sales among client accounts, including up-selling and cross-selling
  • Operates as the point of contact for assigned customers
  • Develops and maintains long-term relationships with accounts
  • Makes sure clients receive requested Signzy products and services in a timely fashion
  • Addressing customer concerns and complaints
  • Communicates client needs and demands to senior management
  • Forecasts and tracks client account metrics
  • Manage projects within client relationships, working to carry out client goals while meeting company goals
  • Coordinate with internal cross functional teams working on the same account to ensure consistent service
  • Service multiple clients concurrently, often meeting deadlines
  • Keep records of client transactions
  • Study competition to find new ways to retain customers
    Skills & Abilities
    • Proven experience as a Client Relationship Manager/Executive.
    • Excellent communication and negotiation skills
    • Knowledge of BFSI clients business - ability to understand client's business, their market sector, regulation compliance and be able to discuss knowledgeably with the client.
    • Ability to work well with a team
    Qualification & Experience
    • Business Management Degree from reputed Universities, Account Management Experience, Client-Focused Solutions Experience, Ability to Communicate Client
    • Needs with Senior Management, Talent for Influencing Client Management, Ability to Manage Multiple Projects and Clients, Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills.
    • 2-4 years of experience
    Aptitude/Personal Profile
    • Must have excellent organizational skills, attention to detail and the ability to prioritize in a changing environment.
    • Problem solving aptitude
    • A customer-oriented attitude.
    • Drives results - achieves high levels of customer satisfaction.
    • Exhibits professional excellence - strives for self-improvement.
    • Proactive problem prevention and issue resolution leadership ability.
    • Communicates effectively-tailored messages appropriately to various stakeholders.
    • A passion for events and willing to make a difference in the delivery of the same.
    • A desire to over-deliver in all aspects of the role
    • Self starter and hard worker
    • Meticulous attention to detail
  • Job Summary

    Job Type : 0
    Hiring Process : Face to Face Interview
    Who can apply : Experienced (2 to 3+ yrs)

    About Signzy

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    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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    Signzy Company recruits a lot of Experienced(2 to 3+ yrs) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai can apply for Customer Success Role position in Signzy. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Signzy recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Signzy and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Signzy and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Signzy and near your city and get a secured career.