Customer Support Advisor Jobs in Bangalore - Hinduja Global Solutions
Customer Support Advisor
Job Description
Role : Customer Representative Officer, Operations
Reporting Manager’s Job title : Team Leader
Sub-Process / Function Name: Voice/Day Shift)
Work Location: Bommanahalli, Bangalore
Skills:
- Excellent Communication & Articulation Skills
- Candidates should be proficient in English & Hindi.
- Graduates/Under Graduates shall be considered
Attitude towards their job:
- High level of enthusiasm and ability to engage Customers
- Positive outlook towards challenges and task assigned
- Self-driven and Assertive
- Enthusiasm, flexibility and creativity at work
- Required Qualifications: PUC/HSE/12th/Diploma Mandate
- Shift Timing: 9.30AM to 6.30PM fixed (Week Off ,Sunday fixed).
- General shift with non-transportation facilities.
- Salary:1.4LPA to 2.3 LPA CTC + up to 15k Incentive monthly + Quarterly Bonus.
Job Particulars
About Company
About HGS (Hinduja Global Solutions)
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with around 44,000 employees in 66 worldwide locations delivering localized solutions. For the year ended 31st March 2016, HGS had revenues of US$ 507 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the world’s most recognized brands.
