Customer Support Advisor Jobs in Hyderabad - EBIX CASH
Customer Support Advisor
EBIX CASH
Expired
Posted: 23 Nov 21
Job Description
- No Openings : 100
- . Telugu ,English :-50
- . Kannada & English :- 50
- . Job Location: Varun Towers Begumpet Hyderabad
- · Process : Inbound and Outbound
- . Transport : Available
- · Shift Timing : Rotational Shift
- · Qualification: Intermediate or Any Graduate
- · Mode of Interview: HR Round, Operational Round and Client round
- · CTC : 11K to 12K+ IncentiveS BASED ON PERFORMANCE
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id1355176
Job Category MBA , BSc/BCA/BBM , Tech Support
Locality Address Begumpet
State Telangana
Country India
About Company
EBIX CASH
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