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Customer Support Associate Jobs in Bangalore - Black - White Business Solutions

Customer Support Associate
Bangalore(Bellandur , Bommanahalli, Electronic City , Marathahalli , Nagawara )
0 Years
15000 - 25000 Monthly
Black - White Business Solutions
Last Date 03 Oct 2021
This Job is Expired
Date of posting: 04 Aug 21
Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd !! WE'RE Hiring Freshers !! Any Graduate OR Undergraduates OR drop out
EXCELLENT GROWTH AND LEARNING OPPORTUNITIES FOR CANDIDATES WHO TAKE INITIATIVE. AMONGST THE FASTEST PROMOTIONS IN THE INDUSTRY FOR HIGH PERFORMERS Interface with Customers via Inbound or Outbound calls over the Internet for the purpose of passively assisting the customers.

* Telecom *Banking *E-Commerce *Insurance *Accounts *Heathcare *Sales *Technical
Voice / Semi Voice / Non Voice in Technical and Customer Support
International and Domestic Process
UK / US / Australian / Graveyard / Day Rotational Shifts

Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
  • Support Customers across Telecommunication, Financial Services & Healthcare vertical.
  • Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. 
Candidate Profile
  • Any Graduate Fresher OR Under-Graduate / drop out.
  • Excellent verbal and written communication skills.
  • Flexible with 24/7 Environment.
  • Salary up to 30K & attractive Incentives amount.
  • To provide best in class Customer support to customers over Voice.
  • Take end to end ownership of customer issues reported.
  • Research, diagnose and identify solutions to resolve customer issues..
  • Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
Desired Candidate Profile
  • Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
  • Graduate & under Grads freshers or experienced can apply
  • Excellent in Verbal English
  • Willing to work in Night Shifts
  • Knowledge on PC, Excel & Good Typing.


Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers
State : Karnataka
Country : India
Black - White Business Solutions
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Black - White Business Solutions recruiting Customer Support Associate candidates nearby Bangalore(Bellandur , Bommanahalli, Electronic City , Marathahalli , Nagawara ).Black - White Business Solutions vacancies for Customer Support Associate is recruited through Written-test, Face to Face Interview etc.
Black - White Business Solutions Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BE/B.Tech, BHM, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(Bellandur , Bommanahalli, Electronic City , Marathahalli , Nagawara ) can apply for Customer Support Associate position in Black - White Business Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Black - White Business Solutions recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Black - White Business Solutions and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Black - White Business Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Black - White Business Solutions and near your city and get a secured career.