Customer Support Associate Jobs in Bangalore - Brain4ce Education Solutions Pvt. Ltd.

Customer Support Associate

Brain4ce Education Solutions Pvt. Ltd.

0 to 1.5 Years

300000 - 350000 Yearly

Expired

Posted: 08 Feb 17

Job Description

Responsibilities:

Ensure smooth customer onboarding.
Ensure customer queries are understood and corrective action is taken to resolve queries
Ensure that all the customer support systems are up to date.
Perform root cause analysis and suggest preventive measures.

Desired Skills:

0-2 years of experience in customer handling
Excellent written and Communication skills
Strong process orientation
Strong customer focus
Willing to work 6 days per week
15 Days Rotational shifts (US/UK Shift)
Location: Whitefield

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers and Experienced (0 to 1.5 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id271773

Job Category Diploma , Tech Support

Locality Address

State Karnataka

Country India

About Company

Edureka is a live and interactive e-learning platform that is revolutionizing professional online education. Edureka offers instructor-led courses supported by online resources, along with 24/7 on-demand support.

It gives professionals the flexibility to learn at their own time and location, even from their mobile devices. Edureka also provides real-life project scenarios designed and evaluated by industry experts. With its innovative course delivery backed by industry-renowned practitioners, Edureka has helped more than 250,000 professionals upgrade their skills across 80+ specially designed courses.

Edureka offers courses in the areas of Big Data, Programming, Professional Certifications and Marketing. Some of Edureka’s most popular courses include: 1) Big Data & Hadoop 2) Data Science 3) Apache Spark 4)Python 5) PMP 6) Data Science 7) Android Development 8) Informatica 9) AWS Architect 10) Digital Marketing

Specialties

Instructor-led courses, Online Training, Big Data & Hadoop, Apache Spark, PMP & PMI-ACP, Business Analytics with 'R & Python', Data Science, No Sql - Cassandra & MongoDB, Java, Machine Leanring Mahout, Cloud Computing with AWS, Android Development.

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