Customer Support Associate Jobs in Hyderabad - Aadvi Tech Solutions
Customer Support Associate
Aadvi Tech Solutions
0 Years 
10000 - 18000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 08 Apr 19
Job Description
- The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Accountable for rendering useful administrative support to other members of the customer care team.
- He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- He will be liable to answer participant questions, as well as question participants to obtain full understanding of what information is being requested
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id596089
Job Category Diploma , Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Telangana
Country India
About Company
Good Level Company
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