Customer Support Associate Jobs in Hyderabad - Ambee

Customer Support Associate
160000 - 180000 Per Year
Last Date 05 Mar 2018

Ambee - Job Details

Date of posting: 04 Jan 18

Job Description

  • We are looking for a reliable Customer Support Associate who will be responsible for handling calls for transportation requests. 
  • She/He will have to manage the entire cycle from request to fulfillment and completion of the ride.


  • Handle calls from customers for transportation requests.
  • Confirm request, identify and coordinate with service providers.
  • Follow up until completion of ride. Ensure customer is always informed.
  • Diligently follow up for callback requests and scheduled rides.
  • Adhere to and complete all steps and processes defined for call handling.
  • Calm demeanour, confident and clear communication
  • Ability to multi-task while on call and make quick decisions.
  • Fluent in English, Hindi and Telugu.
  • Flexibility for working in shifts.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Ambee

We, at Ambee, are a passionate startup solving the problems in medical transportation. We find it hard to accept that in this connected age of smartphones, this space in developing nations is still stuck in the 20th century. We believe we have a creative approach to address a challenging problem. We provide technology to hospitals and ambulance owners to manage their fleet, and are creating an online network of high quality hospital and private ambulances. Users in need can find the nearest ambulance to get to a place of their choice in emergencies, or otherwise. We aim to uplift the standards of medical transportation and in-transit care across the emerging world, and want to be proud of the difference we bring.

We've built a strong founding team of people who are passionate about this opportunity. Having worked in the past at companies like Google and Apple we are intent on building a company that solves really hard problems, is driven by strong values and is a great place to work and grow at.

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Ambee recruiting Customer Support Associate candidates nearby Hyderabad.Ambee vacancies for Customer Support Associate is recruited through Written-test, Face to Face Interview etc.
Ambee Company recruits a lot of candidates every year based on the skills . The candidates with BA, BBA/BBM, BE/B.Tech, BCA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad can apply for Customer Support Associate position in Ambee. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Ambee recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Ambee and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Ambee and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Ambee and near your city and get a secured career.