Customer Support associate Jobs in Hyderabad - Kaskade Systems Pvt Ltd
Customer Support associate
Kaskade Systems Pvt Ltd
0 Years 
10000 - 23000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 17 Dec 18
Job Description
We Have Huge Requirement for Voice & Non voice Profile for
females & Males .
Please find the JD for Customer Support associate position and location
details below.
females & Males .
Please find the JD for Customer Support associate position and location
details below.
- Salary for fresher 10k to 12k
- experienced 16k to 22k
- Education :graduation discontinue (or) Any graduate with good communication skills
- Shifit Timings from 9am to 6pm and 12 am to 9 pm for Near location .
- Will be part of the Pilot batch
- This role requires adequate end to end knowledge of customer
- services process.
- Good Basic computer knowledge.
- Can Work under stringent deadlines with high accuracy.
- Experience and understanding of customer service etiquettes.
- Handling Voice based calls for Voice agent and chat based for
- chat support agent.
- Adherence to Process/Business policies and Procedures
- Reports and communicate with Client directly.
- 0-3 years experience in BPO is preferred, mandatory 6 months
- Inbound experience for the agents.
- Written Test
- Interview
- Typing Test (30 WPM with 90% Accuracy)
- Telephone Etiquettes and Good Grammar and communication skills.
- Good knowledge of MS Office applications especially MS-Excel.
- Good Email Writing Skills and chat etiquettes
- Good with Communication Skill
- Professional with effective soft skill competencies
- Good Communication Skills
- Functional Competencies
- Good knowledge of MS Office applications especially MS-Excel.
- Good Email Writing Skills and chat etiquettes
- Good with Communication Skill
- Working location will be India
- Total fresher (or) 1-3 years,
- Willing to stretch per business requirements Location Details:
Job Particulars
Role others
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id529828
Job Category Diploma , Analyst / Analytics , Logistics / Transportation
SkillsInbound Calling
Locality Address
State Telangana
Country India
About Company
Kaskade Systems Pvt Ltd
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