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Customer Support Associate jobs in Mumbai, Navi Mumbai - Hinduja Global Solutions

featured-job FEATURED JOB

Customer Support Associate

Hinduja Global Solutions
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
qualification-icon Any Graduate
Expired

Posted: 12 Apr 19

Job Description

Desired Candidate:

  • Graduate
  • Inbound Process
  • Good communication and Committed to service excellence, can Think out of the box for improving customer experience
  • Good understanding of Banking/ BFSI products & processes, Prior Experience in BFSI sector will be an added advantage
  • On calls role
  • Taking ownership of customer issues and follow ups to ensure resolution
  • Ability to provide right solutions to the customer as per customer requirements.
  • Self-Driven to achieve business goals and objectives
  • Language, English, Hindi, Tamil, Kannada,
  • Rotational shifts, Rotational week offs, rotational Night shift for male staff (As it’s a new setup shift timing are yet to be decided but most probably it will be 9-6pm, 1-10pm, 10pm -7am)
  • No Night shifts for women staff

Salary: 15k - 20K / Month(Salary is not constraint for the right candidate).

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id583984
Locality Address
Country India

About Company

Hinduja Global Solutions is an Indian pure play business and service provider headquartered in Bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has over 40000 loopemployees worldwide with a large employee base in India
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