Customer Support Associates Jobs in Gurgaon - CXHIRER
HOT JOBCustomer Support Associates
CXHIRER
Expired
Posted: 06 Aug 19
Job Description
Urgently required Customer Care Agents for a leading travel and hotel portal.
- Freshers and Experienced candidates
- Eligibility: Good English conversational skills and a positive attitude to work
- Position Title: Customer Support Associates
- Line of Business: International Flight & Hotels
- Qualification: Undergraduate, Graduate, Certification/Diploma in Travel, GDS Knowledge
- Years of Experience: Fresher’s and Min 6 months in Ticketing/Rescheduling/GDS Queues
- GDS Knowledge preferably: Amadeus or Galileo
- Preferred Industry: Travel
- Fresher's with Diploma of GDS can also apply
Job Role
- How to issue tickets on GDS/LCC Portal
- Rescheduling on GDS/LCC Portal (Voluntary Re-issuance)
- GDS Queues (Schedule Change Queries/Involuntary Re-Issuance)
- Cancellation of tickets on GDS/Portal/API
Required Skill Set
- Good command over the English language. Versant Indian: 5 or 3 and above CAT Score
- Good knowledge of system navigation
- Customer Orientation skills
- People Handling & Soft skills.
Job Particulars
Education Diploma, 10th Pass (SSC), 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id669106
Job Category Tech Support
SkillsBPO Call Center Customer Care Executive Customer Relationship Customer Service Inbound Calling International BPO Telecaller US Calling
Locality Address
State Haryana
Country India
About Company
Our client has developed the expertise to manage end to end customer experience management through its 30+ Greenfield and state-of-the-art contact centres worldwide. iSON with its decade experience in Africa has ensured zero leakage independent of disruptions in technology, for FTSE100, S&P500, and CAC 40 companies from the computer technology, unified communications, telecommunications, financial services sectors, among others.
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