Customer Support & Back-office Jobs in Noida - Manupatra
Customer Support Back-office
Manupatra
0 to 3 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 16 Jul 20
Job Description
Urgent opening for Customer Support & Back-office
Qualification: Full Time MBA or Masters
Experience: 3- 8 years
Key Responsibility Areas:
- Manage everyday work activities and team for following activities in a combination of hands on role and supervisory:
- Support customer relationships that promote retention and loyalty.
- Handling backend MIS for client account activation & records
- Managing CRM for sales team including maintaining targets
- Coordinate and handle sales team queries
- Web, Tele & Chat Customer support.
- Monitoring the tele sales team for lead generation.
- Maintain Updates regarding new sales, collections and renewals
- Invoicing and maintenance of all records in company software
- Proposal generation
- Assist in marketing activities
Requirements:
- High-level written and verbal communication skills.
- Time Management & quick decision making
- Understand Customer needs
- Report Management Skills
- Effective Supervision
- Self-motivator, Passionate, confident and customer - centric
- Strong with numbers, analytics and presentation.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id961803
Job Category Diploma , Tech Support
Locality Address
State Uttar Pradesh
Country India
About Company
Manupatra
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