Customer Support/BPO/Voice-Non Voice Process Jobs in Bangalore - Black And White Business Solutions Pvt Ltd
Customer Support/BPO/Voice-Non Voice Process
Job Description
Hi,
One
day interview process... Appear for multiple companies.
Call
HR – Priya @
Email -
Designation :
1. Customer Support Executive.
2. Technical Support Engineer( Hardware / Software / Networking support).
Responsibilities :
Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.
Customer support engineer - L1 - L2
Coordinate desktop changes to avoid deployment collisions.
Prepare requests for roll out
Prioritize change requests
Create roll out plans for changes requests
Coordinate implementation process
Keep track of request and make sure they are implemented as planned
Participate in incident handling concerning desktop changes.
Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.
Microsoft environment knowledge (desktop & server).
Have some level of technical understanding of the products building up a desktop service.
Experience from the desktop environment.
Understanding and experience of the change management process.
Technical Requirements :
Phone support experience necessary.
Technical Service desk or technical call centre experience is necessary.
Disciplined, systematic problem-solving skills required.
Windows Operating systems
Clients: Windows7, Windows Vista, Windows XP, Windows 2000
Servers: Windows 2000, Windows 2003, Windows 2008
To
be scheduled for Interview
Call HR – Priya @
Email - forward
the mail to all your friends who fit the criteria.
Please
do refer your friends.
Venue
Black
& White Business Solutions
#721, 2nd floor, CMH
Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to
Andhra Bank.
Above AMAARAA showroom.
Land Mark: Next to Andhra
bank or Opposite to MK Retail.
************ find in google
map***************
Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.
*************PLEASE DO REFER YOUR FRIENDS************