Customer Support Engineer Jobs in Bangalore - Snapwiz Edutec
HOT JOBCustomer Support Engineer
Job Description
We are looking for professionals who want to work for a support team, unlike any other support organization. If you’re a motivated self-starter, possess strong customer service and technical problem-solving skills and will not rest until a problem is solved, you could be the hero we’re looking for!
So, are you ready?
You’ll need:
Fluency in English
An affinity for offering excellent customer service
Positive and resilient attitude
Great teamwork skills
Should be open to work in Night shifts at home
What you’ll be doing:
You will deliver Tier I technical support for customers and escalate critical issues to Tier II support.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Ensuring a high level of customer service and a positive experience
Supporting your colleagues with peer learning, and being open to feedback from others
Job Particulars
About Company
