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CUSTOMER SUPPORT ENGINEER Jobs in Hyderabad - Externetworks

CUSTOMER SUPPORT ENGINEER
Externetworks
Hyderabad(Madhapur )
2017 - 2018
12000 - 13000 Per Month
Externetworks
Last Date 05 Dec 2018

Externetworks - Job Details

Date of posting: 06 Oct 18

  • Urgently Hiring
  • Title: Customer Support Engineer (E-Mail/Live Chat/Ticket Support/Phone Support)
  • Company: ExterNetworks Pvt Ltd Location: Hitech City, Madhapur Hyderabad.
  • Start Date: Immediate or ASA
  •  Shift timings: 24x7 :
  • Shift System (Mostly Night Shift)
  • Number of openings: Multiple FIELD ENGINEER: CUSTOMER SUPPORT ENGINEER
  • We are having openings for Customer Support Engineers (International Process) voice and non-voice process (email, phone and chat support).
Job Description
  • Receive and respond to inbound e-mail, Tickets and live chats; gather and verify required information.
  • Actively listen to the customer for taking their request for our product or services.
  • Signup / Enroll new customers by using phone and email communication.
  • Get trained on our Field Engineer Market Place Application and help - support our new / existing engineers globally.
  • You will support them with all issues related to sign up, entering information, installing/using our Android or IOS Apps.
  • Act as acentral point of contact before and after registration with FIELD ENGINEER.
  • Use Canned Email and Canned Chat messages to communicate with Service Providers and Companies.
  • Any Graduate Excellent written/voice communication skills.
  • Must have at least 0-1 years of customer service experience in live Chat/Tickets /Email/Phone support experience.
  • Excellent written communication skills - using proper grammar with smooth flow.
  • Strong customer service, analytical and decision making skills.
  • Strong personal computer usage and Internet proficiency skills.
Benefits:
  • FOOD AND SNACKS ARE PROVIDED BY THE COMPANY
  • FIXED WEEK OFFS SAT AND SUN
  • ATTRACTIVE PERFORMANCE BASED INCENTIVES
  • NOTE:ONLY CANDIDATURES PERTAINING TO HYDERABAD WILL BE ACCEPTED NON HYDERABAD CANDIDATES PLEASE IGNORE IT

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : MBA,BSc/BCA/BBM,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Externetworks

EXTERNETWORKS
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Externetworks recruiting CUSTOMER SUPPORT ENGINEER candidates nearby Hyderabad(Madhapur ).Externetworks vacancies for CUSTOMER SUPPORT ENGINEER is recruited through Written-test, Face to Face Interview etc.
Externetworks Company recruits a lot of candidates every year based on the skills . The candidates with ME/M.Tech, BBA/BBM, MA, BSc, BCA, MBA/PGDM, BE/B.Tech, MSc, B.Com, BA are selected to full fill the vacancies in Others job field. The candidates nearby Hyderabad(Madhapur ) can apply for CUSTOMER SUPPORT ENGINEER position in Externetworks. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Externetworks recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Externetworks and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Externetworks and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Externetworks and near your city and get a secured career.