Customer Support Engineer Jobs in Noida - Teamlease is hiring for Lava International ltd
Job Description
- Should understand ESD and ELS norms
- Should be able to understand customer reported problem and relate to the possible available solution for repair
- Should be able to diagnose whether a reported problem can be fixed through settings, software or needs hardware repair
- Handling of cash for OW Calls
- Handling of good and defective spares
- Participate in everyday morning meeting
- Greet customer using defined script
- Treat customer as defined in workways
- Inform customer about IW and OW policies
- Inform customer about inspection charges
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id388457
Job Category Diploma , Tech Support
Locality Address
State Uttar Pradesh
Country India
About Company
Lava International Limited is one of the leading Indian multi-national companies in the mobile handset industry today. Since inception in 2009, the Lava family has grown to over 15000 people and become one of the fastest growing handset companies in India.
Our growth story, over last 7 years, is built on a solid foundation of culture and values. Every day our people, systems, processes as well as our partners follow one guiding principle – ‘create possibilities’, towards one purpose – deliver products and services which are highly reliable. Continual awards and recognitions only give testimony to our customers’ faith in us.
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