Customer Support Executive Jobs - Bangalore - CleverKare - 1.0 to 5.0 years of experience - 24 January 2020
Job Description
The position involves handling of inbound and outbound calls and WhatsApp chats.
Responsibilities and Duties
Manage calls and chats ;
Manage and resolve customer complaints;
Provide customers with service information;
Enter new customer information into the system;
Update existing customer information;
Identify and escalate priority issues;
Follow up customer calls where necessary; and
Document all call information according to our standards.
Required Experience, Skills, and Qualifications
Education: does not matter;
Proficiency in computer basics such as Excel
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology
Job Particulars
Role bpo telecaller
Who can apply Experienced (1 to 5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id839244
Job Category
Locality Address
State Karnataka
Country India
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