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Customer Support Executive Jobs - Bangalore - GetActive

Customer Support Executive

GetActive
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 28 Mar 16

Job Description

Customer Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. 

Skill and Knowledge Qualifications:

·        Proper phone etiquette;

·        Ability to speak and write clearly and accurately;

·        Demonstrated proficiency in typing and grammar;

·        Knowledge of internet, mobile app, wearable devices, relevant software computer applications.

·        Knowledge of customer service principles and practices;

·        Effective listening skills;

·        Willingness to co-operate with others and work to the greater good.

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BHM, BVSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id177465
Job Category Tech Support
Locality Address
Country India

About Company

GetActive was born after three years of intensive research from people with a wealth of experience in wellness, disease management, information technology, motion sensor applications and behavior psychology. We believe in everything simple, scientific and fun.
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