Customer Support Executive Jobs in Across India - B N Infotec
Job Description
- At the heart of being a customer support executive is keeping customers satisfied so that they continue to use your employer’s products and services.
- To this end, customer support executives perform a variety of duties.
- Our analysis of job postings reveals the following to be among the most common responsibilities:
- At smaller companies, customer support executives may directly field calls or emails from customers when they have questions or concerns.
- Shoppers may want to know about return policies or replacement of damaged items.
- Other callers may want specific information on what their insurance policy covers or what types of upgrades might be available for their tech products.
- Because of their vast knowledge, customer support executives usually can handle questions themselves or determine exactly whom to contact within the company for answers.
- When customer care team members cannot adequately resolve issues, they turn to customer support executives for help.
- These leaders may converse with the customer to better explain company policy or think of a mutually beneficial solution.
- For instance, they may be authorized to grant store credit to a person without a receipt wanting to return an item he received as a gift.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id547948
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Anywhere in India
Country India
About Company
When customer care team members cannot adequately resolve issues, they turn to customer support executives for help. These leaders may converse with the customer to better explain company policy or think of a mutually beneficial solution. For instance, they may be authorized to grant store credit to a person without a receipt wanting to return an item he received as a gift.
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