Customer Support Executive Jobs in Ahmedabad - Reliable first
Customer Support Executive
Reliable first
0 Years 
15000 - 30000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, Vocational Training, BFA, BSW 
Expired
Posted: 30 May 17
Job Description
- Job Description – International Customer Operation
- Designation: Jr. Executive / Executive - Advisor
- Job Location: Ahmedabad
- Remuneration: UG/Graduate Fresher 1.80 to 2.20 LPA
- Experience: Depends upon years’ of Experience and Last Salary ( up to 3.60 )
- Time: 24/7
- Primary Skills:- Excellent English written & verbal communication skills, excellent interpersonal skills and team player. Experience in International operations – Voice / Non Voice/ Chat, Email
- Role Purpose:- Provide customer support via web chat services , and resolve all customer issues with exception customer service skills
- Customer service measure via Net promoter score and C Sat, along with efficiencies i.e. handling time and quality
- Internal and External CSAT
- Customer Interaction
- needs to be a Team Player
- Suggest process improvements, etc.
- Behavioural/ Personality Specifications required:-
- Excellent communication and interpersonal skills
- Team Player
- Proficient
- Should abide by the Company Policies and Procedures
Essential:-
- Excellent customer care skills
- A passion for delivering high quality customer service and delighting our customers at all times
- Excellent communication and interpersonal skills
- Initiative and ability to get on and work on their own
- Numerically/ technically minded
- Excellent knowledge of Vodafone’s various products and services
- Excellent PC Skills
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id309713
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Gujarat
Country India
About Company
He are hiring for Vodafone.
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