Customer Support Executive Jobs in Bangalore - Aasaanjobs

FEATURED JOB

Customer Support Executive

Aasaanjobs

0 Years

16000 - 20000 Monthly

Expired

Posted: 11 Nov 20

Job Description

Job Summary

Customer service representatives help customers with complaints and questions, give customers information about products and services. By helping customers understand the product and answering questions about their reservations,Description

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.