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Customer Support Executive Jobs in Bangalore - ACT Fibernet

Customer Support Executive
ACT Fibernet
Customer Support Executive Jobs in Bangalore - ACT Fibernet
Last Date 25 Sep 2017

ACT Fibernet - Job Details

Date of posting: 27 Jul 17
Purpose of the Role
  • The objective of this role is deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to. 
  • He/she is closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution. 
Role Description
  • To provide customer satisfaction on every call/e-mail. 
  • To ensure closure of the ticket/e-mail within the prescribed TAT
  • To provide speedy resolution
  • Willingness to work in rotational offs & rotational Shifts
  • To resolve product or service problems by clarifying the customer's complaint
Key Result Areas
  • This role will drive high performance customer service by ensuring the desired level of productivity, call quality, SME skills, resolution providing skills are as per the organizations required norms. 
Desired Skills and Competencies 
  • Mentioned in competency guide
  • Education: Graduate or equivalent 
Work Experience
  • Minimum of 1 – 5 Years of work experience
  • Experience in customer service or call center background preferred
  • Strong communication skills
  • Good interpersonal skills

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3+ Years)

About ACT Fibernet

.ACT Fibernet
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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ACT Fibernet recruiting Customer Support Executive Experienced(1 to 3+ Years) candidates candidates nearby Bangalore.ACT Fibernet vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
ACT Fibernet Company recruits a lot of Experienced(1 to 3+ Years) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Support Executive position in ACT Fibernet. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ACT Fibernet recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of ACT Fibernet and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ACT Fibernet and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ACT Fibernet and near your city and get a secured career.