Customer Support Executive Jobs in Bangalore - Atria Convergence Technology Pvt Ltd

Customer Support Executive

Atria Convergence Technology Pvt Ltd

0 Years

150000 Yearly

Expired

Posted: 13 Sep 17

Job Description

Purpose of the Role

The objective of this role is deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to.
He/she is closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution.

Role Description

To provide customer satisfaction on every call / e-mail.
To ensure closure of the ticket / e-mail within the prescribed TAT
To provide speedy resolution
Willingness to work in rotational offs & rotational Shifts
To resolves product or service problems by clarifying the customer's complaint

Job Particulars

Role customer service tech support

Education B.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id341220

Job Category BSc/BCA/BBM , Tech Support

Locality Address Rajajinagar

State Karnataka

Country India

About Company

ACT (Atria Convergence Technologies Pvt. Ltd.) was born out of a vision to become the most admired in-home entertainment, education, and interactive services provider in India, back in 2000.

Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country’s most renowned Triple Play Service providers, bringing state-of the art services to nearly 1.5 million happy homes: