Customer Support Executive Jobs in Bangalore - Black And White Business Solutions
Customer Support Executive
Job Description
Greeting from Black and White Business Solutions Pvt Ltd..!!
Customer Support Executive
- Any UG / Graduate Experienced or Fresher can Apply *
- Huge Openings with TOP BPO MNCs - Customer Support Executive - (International Voice and Non-Voice).
- ONE-DAY INTERVIEW PROCESS- IMMEDIATE JOINING.
- SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS.
- Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
- Shift : Rotational Shifts / UK / US
- Salary: up to 4.5lpa
JOB Role :
Engaged in handling inbound calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
- Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Required Candidate profile
- One day interview process - fresher\ Experienced can apply
Desired Candidate Profile
- Possess good communication skills, both oral and written
- Have a good attitude - should be committed to the work.
- Any graduates can appear or 10+2, 10+3.
- Should be flexible with rotational shifts.