Customer Support Executive Jobs in Bangalore - Black And White Business Solutions Pvt Ltd

FEATURED JOB

Customer Support Executive

Black And White Business Solutions Pvt Ltd

0 Years

13000 - 32000 Monthly

Expired

Posted: 27 Aug 19

Job Description

Hi dear Aspirant,
We are hiring for BPO / MNC for all the junior & Senior positions.
Designation:
1. Customer Support Executive - Voice/ Semi Voice
2. Technical Support Engineer( Hardware / Software / Networking support).

Responsibilities :

Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 - L2

Coordinate desktop changes to avoid deployment collisions.

Prepare requests for roll out

Prioritize change requests

Create roll out plans for changes requests

Coordinate implementation process

Keep track of request and make sure they are implemented as planned

Participate in incident handling concerning desktop changes.

Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.

Microsoft environment knowledge (desktop & server).

Have some level of technical understanding of the products building up a desktop service.

Experience from the desktop environment.

Understanding and experience of change management process.

Technical Requirements :

Phone support experience necessary.

Technical Service desk or technical call center experience is necessary.

Disciplined, systematic problem solving skills required.

Windows Operating systems

Clients: Windows7, Windows Vista, Windows XP, Windows 2000

Servers: Windows 2000, Windows 2003, Windows 2008

To be scheduled for Interview

Email - forward the mail to all your friends who fit the criteria.

Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.
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