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Customer Support Executive Jobs in Bangalore - DA Peoples Group

Customer Support Executive
DA Peoples Group
DA Peoples Group
Last Date 06 May 2018

DA Peoples Group - Job Details

Date of posting: 07 Mar 18

Responsibilities:

  • Handle customer queries through emails & incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements:

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills, active listening & written communication
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Graduate / Bachelor’s degree in any stream.

Hiring Process : Face to Face Interview

About DA Peoples Group

DA Peoples Group is a Parent Company.India's Fastest Growing Recruitment Firm We are a boutique staffing agency that caters to Executive Search, Technology & Non Tech Recruitment service across India, US, UK, Singapore, Malaysia, Middle East, etc. We believe in providing the best suitable candidates from both skills & cultural fitment standpoint.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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DA Peoples Group recruiting Customer Support Executive fresher’s in Bangalore. The DA Peoples Group vacancies for Customer Support Executive is filled through Face to Face Interview etc.
DA Peoples Group jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to DA Peoples Group recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of DA Peoples Group and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of DA Peoples Group and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.