Customer Support Executive Jobs in Bangalore - DA Peoples Group

Customer Support Executive

DA Peoples Group

0 Years

14000 - 20000 Monthly

Expired

Posted: 07 Mar 18

Job Description

Responsibilities:

Handle customer queries through emails & incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements:

Proven customer support experience or experience as a client service representative
Strong phone contact handling skills, active listening & written communication
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Graduate / Bachelor’s degree in any stream.

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id393755

Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support

Locality Address

State Karnataka

Country India

About Company

DA Peoples Group is a Parent Company.India's Fastest Growing Recruitment Firm We are a boutique staffing agency that caters to Executive Search, Technology & Non Tech Recruitment service across India, US, UK, Singapore, Malaysia, Middle East, etc. We believe in providing the best suitable candidates from both skills & cultural fitment standpoint.

Jobs By Location

Bangalore

Gurgaon

Delhi

Chennai

Ahmedabad

Kolkata

Mumbai

Pune

Hyderabad

Noida