ad

Customer Support Executive Jobs in Bangalore - Elanic

Customer Support Executive Email/Chat Process/E-Commerce/Non-Voice Process
Elanic
Bangalore(Koramangala )
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
150000 - 250000 Per Year
Elanic
Last Date 03 Jul 2018

Elanic - Job Details

Date of posting: 04 May 18
Following are the key responsibilities for this role:
  • Handle customer query and complaints emails ( via freshdesk)
  • Communicate the concerned team via freshdesk(mails)
  • Maintain CSAT(Customer Satisfaction Rating) of above 80%
  • Maintain AHT (Average handling time) and should have the capability to provide FER ( First Email Resolution)
  • Quick learner, detail oriented and ability to adapt to new processes in limited time frame
  • Multi-tasking skills and ability to work under pressure
  • Serves as a basic point of contact for customers with complaints, queries, request, feedbacks etc.
  • Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner.

Hiring Process : Written-test, Face to Face Interview

Job Role : Others

About Elanic

Elanic is pioneering a shopping experience where women come together to buy and sell fashion. We are building a game-changing women's only social shopping platform, where you can shop from the closets of several women as well as sell your gently used apparel and accessories to your followers and be a style leader.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Active Jobs By Category

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

Elanic recruiting Customer Support Executive Email/Chat Process/E-Commerce/Non-Voice Process fresher’s in Bangalore(Koramangala ). The Elanic vacancies for Customer Support Executive Email/Chat Process/E-Commerce/Non-Voice Process is filled through Written-test, Face to Face Interview etc.
Elanic jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Others job field. The fresher’s applying for Customer Support Executive Email/Chat Process/E-Commerce/Non-Voice Process should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Elanic recruitment, fresher’s are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Elanic and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Elanic and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.