Customer Support Executive Jobs in Bangalore,Hyderabad - Employi
Customer Support Executive
Job Description
- Position: Customer Service Representative
- Qualification: HCS/ Any Graduate
- Experience: Fresher/6 months experience preferred
- Salary: Best-In-Industry with Relocation Bonus
- Work Location: Hyderabad
- Rounds Of Interview: (Telephonic)
- HR
- Operations
- Domestic BPO Required Languages:
- English/Hindi/
- Handle queries and complaints
- Transaction handling Services, Problem-Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible for delivering high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
Job Particulars
About Company
DigiCall was earlier known as Pagepoint Services (I) Pvt. Ltd. It was formed in 1994, for providing Radio and Paging Services and was allotted license from DOT for four cities namely Mumbai, Bangalore, Hyderabad and Pune. The company was owned and operated by Motorola Inc USA. Presently the company is owned by Infotel Business Solutions Limited.
The company has call center operations in 10 cities across India, together having approximately 5000 workstations and more than 7000 employees in strength. DigiCall provides full range of inbound and outbound call center service solutions to its clients. Our Services cater to a diverse client base across Telecom, BFSI, Retail, Travel, Hospitality and Healthcare.