Customer Support Executive Jobs in Bangalore - IDEA INFO SOLUTIONS
Customer Support Executive
IDEA INFO SOLUTIONS
Expired
Posted: 05 Feb 19
Job Description
Job Summary
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Proven experience as telesales representative or other sales/customer service role
- Fresher can also apply
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English and any other local language / Hindi / Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Qualification - 10+2/10+3
Job Particulars
Education Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id558248
Job Category Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Karnataka
Country India
About Company
Company Overview
Consultancy was established in 2008 and since then, our story of success has been scripted by our investment in happiness resulting in improved productivity. Idea info solutions has grown to have the enviable reputation of being one of the most respected Search and Staffing companies in India and it is built on a strong foundation of commitment to quality and quest for excellence. Today, Idea Info Solutions offerings are the benchmarks in the HR industry. At Idea Info Solutions, we believe that a perfect HR strategy that Centres around the happiness of the employees is of paramount importance for every organization. Our state-of-the-art technology backed by proven processes along with certain sensitivity when it comes to managing talent has made Idea Info Solutions the HR partner of choice. We have professionals in specialized domains on our payrolls so we bring to your table a phenomenal talent pool like no other. Idea info solutions offers clients the best consulting brains to provide them with personalized and customized services. Our client list boasts of Fortune 15 companies and our pan India presence, with offices in Bangalore, Chennai and Kerala make us easily accessible. Our services have been appreciated by our customers and Idea Info Solutions has won several awards and citations from various clients. Our figures speak for themselves.
We have placed more than 1500 professionals in specialized domains
Idea Info Solutions has more than 2500 employees deployed at various client sites of Sitel CAGR of over 60% over the last 4 years
Idea Info Solutions Philosophy
Employees make successful companies. Its an insight we have invested in ever since we opened our doors for business in 2008. Be it Search, Staffing, Outsourcing or RPO, we believe that if you place the happiness of your employees as your company's top priority, they in turn, will work in the best interests of your company, resulting in higher productivity for you.
This philosophy has made us not just one of Indias largest integrated recruitment and staffing companies but also the most sought after. We are well networked with the best of talent and our experienced team works in partnership with you to understand your need and culture and map it with the skills and aspirations of potential candidates.
Jobs By Location
Bangalore
Mumbai
Chennai
Pune
Gurgaon
Delhi
Noida
Hyderabad
Ahmedabad
Kolkata
Others also searched for
Job & career videos Subscribe