Customer Support Executive Jobs in Bangalore - Ideas Ahead AV Solutions
Job Description
Ideas Ahead AV Solutions Pvt. Ltd. a growing audiovisual technology integrator located in Bangalore, India is looking for a Customer Support Executive to join our team. This is an excellent opportunity for a dedicated career minded go-getter.
Responsibilities
- Clearly communicate audiovisual solutions that best fit our clients’ needs
- Interact with different departments (Procurement, Service, Project team etc.)
- Interact with our clients’ varying project partners to assist with the sale and implementation of audiovisual systems
- Communicate clearly with clients and staff regarding service scopes and deliverables
- Coordinate with all team members to grow business
- Work closely with technical staff to develop skills and gain experience
Skills and character traits
- Strong drive for success and personal growth
- Ability to embrace our company culture of excellence
- Uphold professional standards of organization and neatness
- Ability to work independently with minimal guidance, but willing to ask for help when needed
- Excellent verbal and written communication skills, accompanied with an eagerness to be the face of our company to our clients
- Proficiency with Microsoft Excel, Word, and Outlook
- Knowledge with audio/ video equipment
Education & Experience
We take into account your experience/skill level and what you bring to the table as an individual. Tell us what makes you right for the job! Knowledge of the audiovisual industry, college degree, and experience in sales are advantages.
Design & Integration offers a comprehensive benefit package including a competitive salary and health plan.
Ideas Ahead AV Solutions Pvt. Ltd. has been a leading AV integrator for over 10 years brimming with talent, motivation, and steadfast follow through.
Qualified candidates interested in joining a challenging, growth-oriented organization are encouraged to apply.
Customer relationship needs to maintained on regular basis Provide daily, weekly and monthly reports Ensures issues are resolved in short duration and escalated, if not Is responsible and answers customers query appropriately