Customer Support Executive Jobs in Bangalore,Indore,Jaipur - Purple Finch Talent Management
Job Description
- Voice Process- Domestic/International(Semi Voice)- Bangalore/Indore/Jaipur/Pune
- Years of Experience: 0-3 years of experience in call Center
- Education: Preferably a Graduate/Under Graduate with min 6 months experience.
- This is an individual role responsible for providing assistance to customers calling for various reasons or with any other service request.
- This client facing role is a crucial aspect of the branding, hence needs to maintain utmost professionalism while interacting with customers
- Deliver world class customer service and build customer satisfaction and loyalty.
- Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
- Meet call quality standards.
- Complete call logs and reports.
- Strive to provide end to end one-call solution to every customer that he/she talks to.
- Excellent communication (oral) & interpersonal skills.
- Self-motivated and flexible to work in shifts. (No night shifts)
- Should have negotiation skills to deal with different kinds of customers and different situations.
- Customer centric.
- Able to meet deadlines along with working under pressure.
- Candidate should be very fluent in speaking English.. English, Hindi, Kannada, Tamil, Telugu(Bangalore), English, Hindi(Jaipur/Indore)
Job Particulars
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id289359
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka, Madhya Pradesh, Rajasthan
Country India
About Company
Purple Finch services is a Bangalore based Training and Recruitment Agency engaged in providing Training cum Placement services to IT, ITES, NON-IT and other Corporate domains and Colleges across Bangalore
We have a wide array of soft-skills development programs for all organizational levels – from management all the way to front-line employees. We do not provide, nor support, the typical mundane classroom training delivery. Our training takes interaction to another level. We provide only experiential, inspirational, practical, power-packed learning experiences based on behavioral competencies. Participants gain hands-on skills during the sessions, ensuring that knowledge is truly gained and retained.
- Bridge Operational Gap
- Corporate Diagnostics
- Campus to Corporate
- Perfecting Penmanship
Jobs By Location
Bangalore
Noida
Mumbai
Delhi
Ahmedabad
Chennai
Pune
Gurgaon
Kolkata
Hyderabad
Others also searched for
Job & career videos Subscribe
