Customer Support Executive Jobs in Bangalore - Job Factory

FEATURED JOB

Customer Support Executive

Job Factory

0.6 to 3+ Years

15000 - 25000 Monthly

Expired

Posted: 01 Jun 17

Client :Post : Customer Support Analyst/Senior Customer Support Analyst /Specialist
Experience : 0.6months to 6 years in International Voice (Customer Support)
Qualification : Any Graduate/10+2+3/10+2 /10+3
Location : BANGALORE
CAB : 2 WAY CAB PROVIDED
SHIFT : Rotational / US/UK Shift
Excellent communication with international voice experience

Job Description:

Candidate should possess excellent oral and written communication skills.
Candidate should have 6months to 6years of experience in Customer Support Voice Process.
Prior experience in Customer Service industry will be an added advantage.
Should be open to work in Night shift
Responsible for dealing with International Clients
Responsible for dealing with Clients Queries
Minimum of two years of customer interaction or customer support experience strongly preferred, either by phone or face to face
Previous experience mentoring peers or leading a project strongly preferred
Previous negotiation skills strongly preferred
Must be willing to work in an environment that requires some amount of phone-based customer interaction
Proficiency with expert computer functions including MS Office suite strongly preferred
Previous experience mentoring peers or leading a project strongly preferred
Previous negotiation skills strongly preferred
Must be willing to work in an environment that requires some amount of phone-based customer interaction
Proficiency with expert computer functions including MS Office suite strongly preferred