Customer Support Executive Jobs in Bangalore - Kulaja Services LLp
Customer Support Executive
Job Description
Designation: Customer support executive
Experience : 0 to 3years
Salary: Significant hike from previous
Roles & Responsibilities
• Attending and making voice calls.
• Responding to emails.
• On-time login.
• Maintain call/email quality.
• Good writing skill.
• Maintain average call/email handling time.
• Stay updated with process knowledge.
• Assist the customer in placing the order.
• Fluency in English, Hindi and any of the mentioned language (Kannada/Tamil/Telugu/Malayalam)
• Coordinating with the team and ensure all the trip details are updated
• Coordinating with the internal team in case there is any delay in pick up and drop off.
• Minimum 1 year of experience in customer support, fresher’s are also welcome.
• Willing to take additional responsibility.
• Team player
• Complete assigned work on a daily basis