Customer Support Executive Jobs in Bangalore - Magna infotech
Customer Support Executive
Job Description
Interview Procedure:
Self Introduction
Technical Round
Ops Round(Final Round)
Job Description:
Technical Support Engineer
Excellent English communication Mandate
Flexible for Night Shift Mandate
Graduate fresher/preferably Technical Background
Location: Whitefield/ Electronic City
Extra Allowances : Free Two Cab Facility
Detail Job Description :
1. Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones.
2. Take calls from Global customers and initiate the right response to them, positively and professionally.
3. Deal with a wide range of products using a powerful information database.
4. Provide remote solutions to problems, enquiry problems and explain the solution in such a way that non-technical users understand.
6. Good Communication skills is Mandatory.
Interview Procedure:
Self Introduction
Ops Round(Final Round)
Job Description:
Customer Support Engineer
Very Good English communication and Native (North Indian) Hindi Mandate
Preferably Day Shift : Max logout 10.00 PM
Any Graduate freshers.
Location: Whitefield/ Electronic City
Extra Allowances : Free Two Cab Facility
1. Resolving on non technical queries of our global/Domestic customers Over Phone which involves working in different time zones.
2. Take calls from Domestic customers and initiate the right response to them, positively and professionally.
3. Deal with a wide range of products using a powerful information database.
4. Provide remote solutions to problems, enquiry problems and explain the solution in such a way that non-technical users understand.
6. Good Communication skills is Mandatory.
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Overview of Magna:
Established in 1997, Magna has invested and grown aggressively. We are a 15 year old company having our presence across 7 cities in India, Magna InfoTech is one of the largest IT recruitment firms in India, and the undisputed market leader in IT and IT Enabled Services and Prime vendor with several Fortune 500 organizations and Part of the INR 1500 Crore IKYA Group, India's largest diversified Business Services Group, since 2010.