Customer Support Executive Jobs in Bangalore - MSewa Software Solution Pvt. Ltd MSS Payments
Customer Support Executive
Job Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 0 - 2 years of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Job Particulars
About Company
Customer gratification and business elevation are the foundations of our organization. MSS is an international financial services technology company, established in 2014 with the aim to make transactions simpler and secure with our robust technical support.
We assist you in building a business network by connecting you with stakeholders and beneficiaries through a single platform to carry out smooth transactions.
Our support enables convergence of compliant domestic and cross-border payments, peer-to-peer, business-to-customer, business-to-business, merchant payments, shopping and other such transactions through a single platform.
We are a software development company that focuses on financial or banking software beyond geographies.Our clients are banks and remittance companies across the globe, we develop softwares for them according to their requirements that ranges from e-wallets to merchant payment modules to remittance softwares.
Our company has been listed on Asia's top 50 fastest growing companies. Also, we have been recognized on various International platforms. Currently, we are working in Canada, Guyana, USA, Africa, etc.